PRIVACY POLICY

INTRODUCTION
 

Tim Pitman Personal Training is committed to protecting your privacy.

We may collect and process personal data about you to provide the services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.

Our Privacy Notice explains how we collect, use, share and protect your personal information. When we update this policy we will post any changes on our website.

If you have any queries about this Notice please contact us at timpitmanpt@hotmail.com.

 

WHEN DO WE COLLECT INFORMATION?
 

We collect your personal information when you:

  • Register interest for personal training, Tim Pitman LIVE subscriptions or purchase a product from the store page

  • Sign up to become a member of the website

  • Ask us for more information about a product or service, or contact us with a question or complaint

  • Visit or browse our website. See our Cookie Policy.

  • When you use the members site app

WHAT INFORMATION DO WE COLLECT?

The information we collect is required for the purpose of creating your Member Account and for you to enrol in our services. Such information allows you to be identified as a member of Tim Pitman Personal training or Tim Pitman LIVE and includes:

  • Name, date of birth, gender, e-mail address, postal address, telephone number and health declaration 

  • Credit or debit card information, information about your bank account number and sort code or other banking information. Note that we do not store your bank or credit card details on our web servers

  • Your usage records and duration of visits

  • Your membership information – such as dates of payment owed and received, the services you use and any other information related to your account

HOW DO WE USE THIS INFORMATION?

 

We will use your personal information to provide you with the services, products or information that you have requested, for administration purposes, to improve your website experience, and marketing.

We’ll store your information for as long as you are a Member of Tim Pitman Personal Training or Tim Pitman LIVE, or following cancellation and to meet legal requirements including financial audit, anti-fraud and money laundering regulations. We will store your information for no more than 6 years from the last activity on the account. An ‘activity’ can be classified as a payment made on the membership account or a comment added to the membership following contact with Tim Pitman Personal Training. We may contact you about Tim Pitman Personal Training services during this 6 years if you haven’t opted out of receiving marketing communications from us.

DO WE USE COOKIES?

Tim Pitman Personal Training uses cookies (small text files stored in your browser). These collect information that tells us how you use our websites, web-related products and services. The use of cookies does not give us access to the rest of your computer.

This, in turn, helps us make our website relevant to your interests and needs. We may use a persistent cookie (a cookie that stays linked to your browser) to record your details so we can recognise you if you visit our website again.

You can choose to refuse cookies, or set your browser to let you know each time a website tries to set a cookie. 

KEEPING YOUR PERSONAL INFORMATION SECURE

We ensure that the information we collect and maintain is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

WILL WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?

We may share information about you with:​

  • Law enforcement agencies, regulatory organisations, courts or other public authorities where we have a legal obligation to do so

USE OF PERSONAL DATA FOR AUTOMATIC DECISION MAKING

We do not intend to use your personal data for automatic decision making.

THIRD PARTY TRACKING

We use tools such as Google Analytics for collecting personal data about our website visitor’s online activities over time and across different web sites for marketing purposes. This is so we can ensure our website gives you the best possible experience. 

COLLECTION OF CHILDREN'S DATA

Tim Pitman Personal Training does not collect or process children’s data.

 

YOUR PRIVACY RIGHTS

You have the following rights in relation to your data privacy: the right of access; the right of rectification; the right of erasure (the “right to be forgotten”); the right to restriction of processing; the right to be notified; the right to data portability; the right of objection; and the right to not be subject to automated profiling.

Access.  You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. Please contact us through email to timpitmanpt@hotmail.com or the contact us section of the website. 

Rectification.  If you believe we’re holding inaccurate information about you, or your personal details change, please update your profile on the Tim Pitman Personal Training website in the member’s area. 

Erasure. You have the right to the erasure of the data we hold on you, when it is no longer needed for the purposes of your Membership, or when you withdraw your consent for our processing (and we have no other lawful basis to hold your data).

Restriction. You have the right to ask us to place restrictions on processing your data in certain circumstances.

Notification. You have the right to be notified of any rectification, erasure or restrictions in relation to your personal data.

Portability. You have a right to receive the data we hold on you electronically in a format that allows it to be easily transferred to another data controller.

Object.  You have the right to object to data processing of your personal data for direct marketing or profiling purposes.

Profiling.  You have the right not to be subject to any decision based on automatic processing of your personal data.

To obtain a copy of your personal information please email timpitmanpt@hotmail.com.

CHANGES TO THIS PRIVACY NOTICE

We will update this privacy notice to reflect the way in which we process and protect your data. If we do so, we will post notice of the change on our website and you will have the opportunity to adjust your communications preferences via your Member Profile within the Members Area of the website.